Frequently Asked Questions
Everything you need to know about our stationery and coffee-loving community.
When will my order ship?
We typically process and ship orders within 3-5 business days. During new release events or sales, processing times may extend up to 10 business days.
Do you ship internationally?
Yes, we ship our stationery goodies worldwide! Shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy?
Due to the nature of our products, we generally do not accept returns. However, if your items arrive damaged or if there is a mistake with your order, please contact us within 7 days of delivery.
Can I combine multiple orders?
To ensure the fastest processing times for all customers, we are unable to combine separate orders once they have been placed.
What kind of paper are your stickers printed on?
Our stickers are printed on high-quality, buttery smooth matte paper that is perfect for writing on with almost any pen.
What should I do if my tracking hasn't updated?
International tracking can sometimes pause for 1-2 weeks while clearing customs. If your package hasn't moved for over 21 days, please reach out to our support team.